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Andover  |  24 November 2017
Service Engineer/Technician
up to £30K + company vehicle

We need you now……..

Do you have experience with electro mechanical products? Are you comfortable in a customer facing role?

We are looking for an enthusiastic candidate to join a leading global Manufacturing company. This Fixed Term Contract role is an immediate start with company vehicle + a salary up to £30k, Based in Andover and visiting sites in Oxford, London, Midland & other UK areas when required. Apply now!!!

As the Service Engineer you will be responsible for the upgrade programme for a specific product within our clients product range – utilised within healthcare, medical and pharmaceutical environments.

  • To carry out planned maintenance/upgrades on customer’s equipment, in accordance with company procedures.
  • To liaise with the Service Department daily to determine programme of work.
  • To prioritise and attend all breakdowns as notified in the most efficient and cost effective manner, within 48 hours, unless otherwise agreed.
  • Follow product service, repair and installation method statements.
  • Record all information of work carried out electronically or on the appropriate Service Form, ensuring the customer or authorised representative approves the work completed as acceptance that work has been carried out to their satisfaction to GMP standards.
  • Ensure all service report forms are sent / passed to head office on a daily basis in accordance with administration procedures, to enable invoices to be raised.
  • To prepare and submit accurate weekly details of time worked and expenses incurred in the fulfilment of the work in accordance with company procedures.
  • To carry out work anywhere in the UK or abroad as required.
  • Act as a representative with their customers
  • To carry out work anywhere in the UK or abroad as required.

Personal Attributes of the Service Engineer/Technician:

  • Full UK driving licence and valid passport essential.
  • You will be able to demonstrate a proven track record in servicing and maintaining electro mechanical systems and products as well as strong technical diagnostic skills.
  • Good communication and organisational skills are essential as is the ability to work autonomously or as part of a team.
  • A positive, flexible and results orientated approach
  • Good written and verbal communication skills and in particular the ability to interact well with overseas distributors and customers
  • A robust personality, able to handle pressurised situations
  • A “can do” approach with capability to solve complex international problems in real-time.

 What’s in it for you?

  • Up to £30k salary + company vehicle
  • Opportunity to build a successful career within a leading global company
  • World class training on offer
  • 6 Month Contract Initially
  • Full time position Monday – Friday: 8:00am to 5:00pm
  • 23 days holiday, rising to 1 day per annum to a maximum of 25.  After 5 years’ service this increases by 1 days’ holiday per annum, up to a maximum of 30 days holiday!
  • In addition to your holiday, you will also receive a day off on your Birthday (or nearest working day to your Birthday)!

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Engineering