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Position Filled
Poole  |  5 February 2018
IT Support Engineer
Poole - upto £24k

New Year……New Opportunity !! Apply today to find out more….

This is the perfect chance for an experienced IT Support professional with 1st class Customer Service skills to join a highly successful IT Solutions company.


This varied role would suit a self starter with drive & initiative, looking to develop their existing skills set. You will be the primary point of contact for over 100 clients supporting them with any IT issues – from fault resolution through to completion using remote control support OR on site call outs.


Working for a vibrant independent company, this opportunity offers a small, fun, friendly team environment, highly competitive salary (£20k – £24k), Training, Career progression & free parking, based in Poole.


Responsibilities of the IT Support Engineer;

  • Handling & logging phone, e-mail and face to face support requests.
  • Prioritising requests in order of severity and impact on the business.
  • Investigation of problems from fault resolution through to completion
  • Occasional travel to local client sites to undertake support duties (company vehicles available)

Personal Attributes of the IT Support Engineer;


  • Have the willingness to learn new skills
  • Be familiar with Microsoft software including operating systems ranging from Windows XP right through to Windows 10 along with productivity applications such as Microsoft Office.
  • Have exceptional communication skills to deliver friendly customer service face to face, over the phone or via e-mail to all clients.
  • Ability to solve problems and have the initiative to troubleshoot, investigate problems and search for solutions.

What’s in it for you?

•Competitive salary – up to £24k

•Excellent career opportunities

•Free parking

•20 days holiday + bank holidays

•Pension •Location = Poole

•Days = Monday to Friday

•Hours = 9am – 5:30pm

•Position = Permanent, Full time

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