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Andover  |  7 February 2018
Account Manager / Sales Administrator
£20K + £2K team bonus

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Account Manager / Sales Administrator – £20k + £2k team bonus 

Do you have experience of managing large ‘Customer Accounts?’ Do you have outstanding attention to detail together with an understanding of Purchasing & Lead Times?

Managing up to 20 Key Accounts you will be the first point of contact to existing customers, dealing with queries & complaints, processing orders, completing necessary paperwork & building strong client relationships through regular contact whilst increasing client satisfaction.

Join a team of 4 young driven Sales professionals within a leading independent business that has been operating for over 100 years. This fantastic opportunity offers a sociable fun working environment, ½ day on Fridays & competitive salary of £20k + £2k team bonus, based in Andover.

Responsibilities of the Account Manager / Sales Administrator:

  • Contact clients to understand their requirements
  • Provide after-sales support to retain customers
  • Ensure prompt and accurate answers to clients’ queries
  • Build strong client relationships, through regular communication
  • Report on the status of accounts
  • Suggest company products/services that maximize client satisfaction
  • Communicate product and pricing details clearly
  • Promote new products/services to existing customers
  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internallyP

 

Personal Attributes of the Account Manager / Sales Administrator:

  • Proven experience of managing large customer accounts
  • Understanding of Purchasing & Lead Time process’s
  • Competent in using Spreadsheets
  • Outstanding attention to detail
  • Confident telephone manner

What’s in it for you?

  • Competitive salary up to £20k + £2k team bonus
  • ½ day Fridays
  • Mon- Thu 8:30am – 5pm, Friday 8:30am – 12:30pm
  • Closed between Christmas & New Year
  • Free Parking
  • 20 days holiday (+additional 1 day holiday for every 2 years of service)
  • Auto-enrolment after probation
  • Friendly working environment

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Sales & Marketing