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Position Filled
Poole  |  21 March 2018
3rd Line Engineer
up to £35K

Fancy something different?

Are you experienced 3rd Line Engineer? Do you have experience with both Hardware and Software? This is the perfect chance for a confident IT professional to become a Systems Engineer for a well-established, rapidly growing engineering company.

Working in a diverse team of System, Software & Hardware engineers, you will be responsible for overseeing the development and delivery for systems throughout the project/product lifecycle.

Working for a Global Engineering company, this opportunity offers a fantastic salary of up to £35K with progression opportunities, training, & Free Parking, based in Poole. 

Responsibilities of the 3rd Line Engineer:

  • Provide input and support to Business Development with pre-sales and tender enquiries
  • Act as key technical interface to customers to gather and document specific requirements during internal and external meetings
  • Capture requirements and produce complete system design documentation, including high-level functional specifications and software logic / data formats
  • Oversee the development and delivery of both hardware and software for systems throughout the Project/Product development lifecycle
  • Resolve technical issues during the project/product lifecycle
  • Assist the Project/Product Manager and Solutions Architect in suggesting and reviewing design solutions
  • Oversee the testing and quality assurance before delivery of the system, attending customer acceptance tests as required
  • Prepare effort estimates and timescales for individual project activities
  • Assist the Solutions Architect to manage a cross functional project team ensuring that each team member understands their role, the activities and deliverables expected from them
  • Prepare verification and validation test plans
  • Oversee the FAT and ensure the system leaves the factory in accordance with the requirements
  • Oversee the handover of the project into Technical Support
  • Assist the Solutions Architect to identify and mitigate technical issues and risks
  • Assist hardware and software engineers implementing designs
  • Supporting users on change control and systems updates
  • Assume the role of ‘Product Owner’ under the Agile methodology for key elements of the project or product 

Personal Attributes of the 3rd Line Engineer: 

  • The ideal candidate will have a background in IT including Software & Hardware.
  • Experience working at 3rd Line level
  • Excellent proven customer service skills and experience
  • An understanding of relevant technologies would be beneficial, but not essential (e.g. RS232, RS485, Ethernet, Wired/Wireless Networking, TCP/IP, VPN, Mifare, NFC, ITSO)
  • Excellent written and verbal communication skills
  • Full UK driving licence
  • Good knowledge of Microsoft Office, particularly Word, Excel, Visio and Powerpoint.
  • A good I.T. background in networks, Firewalls, PC’s and peripherals 

What’s in it for you?

  • Salary – up to £35K
  • Free parking
  • Pension Contributions
  • Life Assurance
  • 25 Days Holiday + Bank Holidays
  • Friendly/sociable working environment
  • Hours are 37 ½ hour week – Flexible working
  • Permanent Position

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